offers pallets of named brand paving at greatly reduced prices. This includes Marshalls, Stonemarket, Stoneflair, Borderstone, Bradstone, Natural Paving Products and Living Stone. With the exception of Stoneflair, we are only able to offer full pallet loads.
our promise
Our major brand suppliers comply to the following ethical trading initiative principles:
employment is freely chosen
child labour will not be used
discrimination shall not be practised
living wages are paid
employees are treated respectfully and fairly
safe and hygienic working conditions are provided
working hours are not excessive
Please ensure you only buy ethically sourced Indian stone
garden accessories
For an extensive range of other garden accessories including the largest online range of pebbles, cobbles and gravels and much more, visit our other website at:
For information on preparation, laying techniques and after-care for your paving, we recommend visiting the Paving Expert website at:
payment
Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). It adheres to the most stringent levels of fraud screening, ensuring that your card details remain secure throughout the transaction process.
vat
All our prices include VAT at 17.5%
terms & conditions
delivery fees:
On the whole, our delivery fees are included in the price, however some exceptions exist as below:
Please contact us for prices to other areas
We would be pleased to quote on overseas deliveries if required
contract:
When you place an order with us, you are making an offer to buy goods at the stated price on that day. We will send you an e-mail to confirm that we have received your order and that a contract has been made between us. In the unlikely event that the goods are no longer available or that we have made a pricing mistake, we will advise you of this. There will be no contract in place unless you accept the new terms. We will not take payment from you until we have accepted your order.
delivery timescales:
Unless agreed otherwise, delivery will be made within ten days following purchase. Upon purchase, we will contact you to advise expected delivery timescales. We will make every effort to adhere to these delivery timeframes, however we will not be held liable for any direct loss or consequential loss should we be unable to meet the agreed schedule for whatever reason.
delivery method:
Delivery is made by national carrier and delivered to kerbside only using a tail-lift vehicle. Where possible, the goods will be moved closer to your property via pump-truck. In all cases, it is the customer's responsibility to provide a suitable area for the delivery to be made. It is imperative that the area is firm and level. Our national carrier uses large 18 tonne high sided vehicles (similar size to a large removal lorry) and it is necessary for the customer to advise us in advance if there are any access restrictions. Should the carrier encounter problems with delivery as a result of the failure to disclose this information, the customer will be responsible for full costs of aborted delivery, not the discounted charges shown on the website.
Delivery dates are often notified by the carrier prior to the goods arriving with you. Alternatively, we will make every effort to inform of the anticipated delivery date in advance.
A signature is required for delivery unless prearranged. Should you be unavailable to receive the goods after arrangements have been made, we will still have to charge you for the delivery. Likewise, if you require the goods to be redelivered for any reason, an additional fee will apply.
Please advise us of any special delivery instructions in advance.
Occasionally, some pallets of paving will be extremely heavy and the driver may need assistance in unloading the pallet from the vehicle. We use an economical delivery service to ensure our prices remain low, which restricts the maximum offload weight per pallet. If providing assistance to the driver is likely to cause you difficulty, please advise us beforehand and we will offer alternative delivery options, however these are likely to incur additional fees.
acceptance of goods:
Goods must be checked upon arrival and any discrepancies recorded at time of delivery on the carrier's delivery docket. Furthermore, we must be notified in writing of any issues within 48 hours following delivery.
Should the goods be damaged, defective or incorrect, please provide photographic evidence and we will offer a replacement or refund. Our liability is limited to the cost of the goods and save as precluded by law, we will not be liable for any indirect or consequential loss, (damage or expenses including loss of profits, business or goodwill) howsoever arising.
This policy does not affect your legal rights.
The customer is responsible for the goods once delivery has been made.
cancellation:
Should you cancel prior to your goods being dispatched, a full refund will be credited.
If you cancel once your goods are in transit, a refund will be issued less the costs incurred by us. Items shown as free delivery will incur the actual delivery and return fees associated with the item.
Should you wish to return your goods, we will refund you in full less the full costs associated with the delivery and return (not the discounted delivery fees used on the website). It is your responsibility to take reasonable care of the goods before they are returned to us. If you fail to take reasonable care and this results in damage or deterioration, we will charge you for the reduction in value.
This cancellation policy does not affect your legal rights if goods are faulty.
product quality:
Many of our products are natural and as such can vary from the illustrations shown. Similarly, product sizes may vary slightly from those described.
All complaints must be received in writing. We will deal with the matter in accordance with your legal rights.
liability:
Notwithstanding the above, these terms do not limit the rights you have as a consumer under UK law or statutory rights, nor in any way exclude or limit our liability to you as a consumer for any death or personal injury as a result of our negligence.
We shall have no liability to you for events beyond our control.
All prices include VAT. Delivery is free to most areas, see 'information' above for further details. Click on images for product information, prices and to buy online
