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Important delivery message

Important Covid 19 Update...

We’re all in this together. We want to reassure you that the team at Paving Superstore are still fully operational and are working hard to ensure our products are still being delivered to your home.

Paving the way to the 'new normal'…

With social distancing measures in place, some deliveries can take a little longer than usual. Some products have been removed from our website until next year, and other products have slightly longer lead times whilst the new stocks arrive from our suppliers. However,  the majority of our orders and delivery times are running smoothly as usual. 

Phone calls, emails and live chat…

We understand that it is very tempting to chase orders, it is very exciting when you know your new products are on the way to you! Our phone lines and live chat functions are busier than usual, so please be patient and we will try to help you as quickly as we can. 

Thanks for your patience…

Your patience is truly appreciated in these difficult times, and our team are working extremely hard, with social distancing measures in place, making sure that all orders are fulfilled.

Thanks so much for your continued custom and support. Stay safe.

The Paving Superstore Team!

Information About How Covid-19 is Affecting Our Business

  • The transport networks we use have many drivers shielded in addition to fewer staff working due to social distancing. This means our deliveries are sometimes taking longer to arrive with you than anticipated.
  • Our manufacturers cannot replenish their products as quickly and efficiently as usual as they have fewer staff working in their manufacturing plants due to social distancing. This means the production of some goods has been delayed and others have been temporarily removed from sale.
  • Our imported materials are not arriving as quickly as they would normally as global shipping has stopped throughout the pandemic in addition to the increased demand for garden products during the lockdown period which has made it very difficult to keep up with demand. This has led to some stocks being unavailable at short notice.

We kindly ask that you do not become abusive to our staff at this time as this is a very difficult and challenging period for all of us and we want nothing more than to deliver your goods as quickly as we would during normal operation.