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Delivery: Usually 5-7 working days. FREE standard delivery included* (see our delivery zones)
Delivery of heavy and bulky items such as paving, are delivered to kerbside on a large vehicle with tail-lift offloading. You MUST tell us at time of ordering if this vehicle is too large. We may occasionally be able to offer a smaller vehicle at extra cost on request.
The roads to your address must have a hard surface and be accessible by a large delivery vehicle. The route and your delivery location must be free from obstacles such as overhanging trees or cables.
Your delivery point must be flat, level and a hard surface such as concrete or tarmac. Grass, earth and gravel are NOT suitable surfaces. Delivery is made to kerbside only using a manual pump truck.
Inspect your goods upon delivery and record details of any obvious damages on the driver's documentation. In most cases, even if there are a few breakages, it is best to accept the delivery.
All paving pallets are heavy and sizeable. Once delivered, you will be responsible for moving the goods. Always ensure pallets are opened at the top, NOT the sides and remove the goods evenly from the centre of the pack to prevent tipping.
Although we do not use hi-ab (crane) or moffett (mini-forklift) deliveries as standard, we always attempt to upgrade larger orders to this type of vehicle when possible. Please contact us for further information.
Please contact us if you have any concerns regarding delivery. Refer to our contract terms for further details.
Delivery charges are already included in the price of the goods to all of the areas shown in the YELLOW zone on the map. In the BLUE and RED zones, a top-up delivery surcharge applies on certain products.
Postcodes: AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CB, CH, CM, CO, CR, CT, CV, CW, DA, DE, DH, DL, DN, DY, E, EC, EN, FY, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, L, LA, LE, LN, LS, LU, M, ME, MK, NE, NP, NG, N, NN, NR, NW, OL, OX, PE, PO, PR, RG, RH, RM, S, SE, SG, SK, SL, SM, SN, SO, SP, SR, ST, SS, SW, TF, TN, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO
Postcodes: CA, CF, DG, DT, EH, EX, G, KA, LD, LL, ML, PL, SA, SY, TA, TD, TQ. (Some exceptions apply)
Postcodes: AB, DD, FK, IV, KY, PA, PH, TR. (Some exceptions apply)
Please contact us for prices to other areas. We would be pleased to quote on overseas deliveries if required.
With most orders of paving, stone, composts, bark and rubber, delivery takes around 2-4 working days, based upon your order being placed before lunchtime on a working day.
Turf and sedum arrive the following day as the product is cut fresh on the morning of dispatch, so let us know when you need it and we will arrange to have the goods cut and delivered overnight to ensure they stay freshGarden buildings and structures range from around 7-30 working days.
All products on our website show an indicative delivery schedule, so it's best to refer to this for more product specific information.
Yes! We offer several different delivery options on most of our products to suit even the tightest of schedules!
Please find below the various options, their prices and the cut-off times for ordering:
Whilst we will make every effort to deliver in accordance with any booked delivery service and 99% of deliveries will arrive on time, we cannot guarantee a delivery schedule and any failure to deliver on a specified day or time will not be a breach of contract. Will will be unable to offer any compensation or cover any direct costs of delays by our third-party haulier. Do not arrange for your contractor or any equipment hire until your goods have arrived and been checked.
Unless you have already opted for a premium delivery on a specified day, we will make every effort to prebook all orders for large items with you once they reach your local delivery depot. You will only hear from the delivery company once your goods have travelled through the delivery network to arrive with the depot closest to you and this may take a couple of days following the day you placed your order.
Do not worry if you do not hear anything for a few days as the delivery day is usually only booked once the local depot to you commences scheduling.
Our trusted hauliers will usually deliver anytime between 8am and 6pm on your chosen delivery day. Some of our hauliers will provide tracking, however some of them do not, so unfortunately, we can never guarantee an exact time.
If you prefer, there is always the option to upgrade your delivery to an AM service, for an additional charge if this is more convenient for you.
Do I need to be in?
We do advise that you or a representative are on site upon arrival of delivery just in case the driver experiences any difficulties finding or accessing your property. This way the problem can quickly be resolved at the time instead of the driver potentially having to come back on a different day which will incur costly re-delivery charges.
In saying this, it is not mandatory that you are home for delivery and we can request your goods are left without signature if preferred. It is important to note however, that goods are left entirely at your own risk and we advise you to check your delivered items and report any problems to us as soon as possible, but within a maximum of 7 days. If the driver encounters any problems accessing your property or leaving the goods in a safe position whilst you are not at home, he/she may choose to abort the delivery and redelivery arrangements will be at your cost. In all cases, the driver will need to offload the goods from the vehicle quickly and soon after arriving at your property. Any delays preventing him/her from doing so will incur costs for waiting.
Will the driver require assistance?
More often than not, the driver will manage the delivery without a hitch. However in some circumstances, the driver will need assistance. For example:
As a general rule, all large goods produced by the same company/ brand will arrive as one delivery and goods from different companies will arrive separately. Small items such as sealants, paints and mortar products will always be sent out separately on a smaller courier service.
Don’t panic though, if there are parts of your order that are due to come separately, we will always aim to let you know.
Yes, it is best to open the plastic wrap and examine the goods prior to signing your acceptance of them arriving in a satisfactory condition. If you have damages, ensure this is recorded on the driver's docket / device and report to us immediately. If you are unable to check the goods whilst the driver waits, please sign as 'possible damage'.
Due to the nature of the goods and the distance they have travelled, you may encounter a couple of broken slabs. In the majority of cases, these may be used for the smaller cut pieces you will need for your project. It is usual practice to allow 10% extra over and above your calculated requirements for the project and this allows for offcuts. In the majority of cases, any broken slabs will be part of this 10% calculation. If you have a large quantity of breakages, please notify us within 7 days following delivery via email and with clear photographic evidence, ideally showing the goods damaged within their packaging. We will look to replace or refund you for the damages.
As standard, your goods will be delivered kerbside (on the road adjaent to the kerb). The driver at his discretion and with your permission, may attempt to move the goods closer to your property. In all cases, the ground must be level and firm such as tarmac or concrete.
For larger orders it may be possible for delivery to be made on a vehicle with crane or mini-forklift which will often enable offloading onto your property. We will discuss this with you if it is a feasible option.
No, smaller items such as jointing compound or sealer will come by a standard courier service van. Some items such as base aggregates (sharp sand, cement etc) will arrive on a vehicle with crane offload.
All paving products sold by Paving Superstore are tested and conform to UKCA standards and hold a Declaration of Performance Certificate. This sets us aside from many other websites and guarantees you are buying a quality product designed to last. Let us tell you a bit more:
Strict EU regulations were introduced in 2013 to ensure all paving sold in the UK meets the minimum standards set out under European standards EN1341 (flagstones), EN1342 (setts) and EN1343 (kerbs), however MOST companies selling paving online DO NOT adhere to these legal requirements as it is not heavily policed by Trading Standards. ALL paving products sold by Paving Superstore are manufactured by leading brands and DO meet these standards. All products are CE marked / UKCA / UKAS accredited. UKAS is the National Accreditation body for the United Kingdom appointed by the government to ensure products meet the high standards needed to attain certification. All products also hold a valid Declaration of Performance certificate which details the tests and results for each of the necessary criteria which guarantees you that the products we sell are fit for purpose.
Test Process
The water absorption test measures the amount of water a stone can hold when fully saturated. This is expressed as a percentage of the total weight. So, a result of 1% means that when fully saturated, 1% of a stone’s weight will be water. As a guide, paving such as porcelain is usually less than 0.5% porosity, granite is around 0.5%, sandstone and limestone are in the region of 1-3% and concrete, 6%
Why is this important?
This is an indicator to how quickly stains will soak in and how quickly a stone will look dirty. The lower the number, the better it will deal with staining. Obviously other factors such as colour and texture will also play a part in the likelihood of staining. High levels of water absorption are also associated with increased algae growth which is known to be a problem with poor quality stone as this is often more porous as a result of it being an inferior standard.
Frost resistance testing is called the Freeze/ Thaw test and is conducted by repeatedly freezing the paving to -40 Fahrenheit and then thawing it, before repeating the cycle again. During this process the paving will lose some of its flexibility and the key to good quality paving is that it does not lose a high level of resilience during the test cycle. Losses in Mpa should not exceed 5 Mpa
with very low temperatures. Paving which is overly porous will crack in frost and it is essential that paving is tested to the above standard to be sure it can cope in all weathers.
The ‘flexural strength’ test shows how much bending a paving unit can be put under before it breaks. This is an important test measurement for paving, but not really for setts or blocks as they are not large enough to bend. The test data is normally expressed in mega pascals (Mpa) with higher numbers being better. A typical measurement with sandstone is over 13 Mpa, concrete 5 Mpa and porcelain is often over 40 Mpa
The flexural strength is important as it ensures the paving is not overly brittle which would cause difficulties when handling and laying.
The ‘compressive strength’ test shows how much a stone can be squashed before it breaks. This is most important for setts and blocks as these are often used on driveways. It’s expressed in mega pascals (Mpa) with higher numbers being better.
The compressive strength rating is important when deciding on stone suitable for a driveway or commercial setting where excessive weight will be applied to the paving. Paving that does not pass the required standard will not support any excessive loading.
Slip resistance testing is a complex and varied area however the two main tests for domestic paving are either the pendulum test (PTV) or the ramp test (R rating). With the pendulum test, a pendulum is swung over the surface of the stone which will slow it down. The rougher the surface, the more it will slow the pendulum and the higher the value (PTV). It is tested both wet and dry. The lowest permitted value for external use when wet is 36.
The ramp test (R rating) is often used for porcelain paving and this is conducted using a ramp which is gradually raised. Oil is applied to the ramp and a test person walks onto the ramp wearing boots. The measurement is taken from the point at which they slip. R11 is the rating usually applied to porcelain paving and this is equivalent to the value of 34 to 51 in the PTV test data (pendulum test value).
Ensuring paving has good slip resistant qualities is important for outdoor usage, especially when used by children or elderly people. There is no point installing stone that does not meet the specified criteria for outdoor surfaces as it will be dangerous and not at all suited to purpose.
The following table shows the slip test data ratings for both test types and the recommended usage for paving conforming to each result.
Further to stringent test procedures, all paving sold through Paving Superstore is ethically sourced with all manufacturers belonging to the Ethical Trading Initiative or alternative schemes. This promises that:
Please ensure you only buy ethically sourced natural stone
Mon-Fri 9am-5pm
0800 002 9910
Many can be priced and ordered on our website. Here's how:
Other products can still be split down for you, but cannot be calculated online. For these, follow the on-screen prompts. In summary:
If you need any assistance, then please give us a call on 0800 002 9910 or contact us here
Pay simply by debit or credit card including Mastercard, Visa, Amex and ApplePay.
Select this option to receive a manual invoice for payment by card, BACS or cheque
Looking to order a large quantity of products? We typically say orders over 10 packs are classed as a bulk Order. If you would like a bulk quote, its simple and easy to do with our online Quote Request System. Simply follow the below steps and your quote will be compiled by one of dedicated team members.
Once we have received your quote we will be in touch to give you a price, this will come via email. If you are happy with the quote, let us know via email and we will approve the quote for you. Then you can log into your online account through our website and pay for your quote there and then. If you would also like to see the progress of your quote that can also be seen within your online account.
Looking for a price on a product which says POA. Its simple and easy to do with our online Quote Request System. Simply follow the below steps and your quote will be compiled by one of our dedicated team members.
Brett's Stamford is an economic wet-cast concrete paving, with a riven surface that is ideal for patios, paths and utility areas around the house. It offers value and it can be mixed to edges or to delineate within paved areas. Charcoal comes in mid grey contemporary shades of paving stone
Brett Landscaping, part of the Brett Group, is one of the UK’s leading providers of construction and landscaping materials, specialising in the manufacture and supply of high quality concrete or natural stone products. Whatever your needs and aspirations, Brett Landscaping has an extensive range of products to reflect your lifestyle produced with highest quality materials, using up-to-date industry technology, or the finest natural stone you will be sure to find the perfect product for your driveway or garden. Brett products comply with British and European quality standards and offer proven durability, effectiveness and versatility.
Manmade / Concrete Description:
Manmade or concrete paving is often referred to as reconstituted stone paving. It is formed using one of two methods: Wet-Cast or Pressed.
Wet cast pavers are made by pouring the wet concrete mixture into a mould, and then using a vibrating table to settle and distribute the mixture evenly. The result is a paver with a smooth and consistent surface, with a range of colours and textures available. Wet cast pavers can be made in a variety of shapes and sizes, and can mimic the look and riven texture of natural stone. This type of paving is a higher end product with a fine finish and is often more ornamental with a slightly tapered or rounded edge.
Pressed concrete pavers are made by compressing semi-dry concrete mixture into a mould using a hydraulic press. This results in a paver with a denser and more uniform surface texture, with sharp edges and clean lines. Pressed pavers tend to be thicker and more durable than wet cast pavers, and are often used for high-traffic areas or heavy loads. Hydraulically pressed paving is usually perfectly functional yet slightly porous and are often used for utility purposes such as shed bases, and where aesthetics are not of prime importance.
The main difference between wet cast and pressed concrete pavers is in the manufacturing process and the resulting texture and appearance. Wet cast pavers have a softer and more natural feel, with a wider range of colours and textures available. Pressed pavers have a more uniform and precise look, with a smoother and more consistent surface texture. Both types of paving offer durability and versatility.
Manmade concrete paving comes in a variety of styles, some that replicate the contours found in natural stone materials and others that offer a contemporary styled smooth appearance. Some of the premium quality manmade concrete materials are finished with a 'stay clean' coating to simplify maintenance. The edge finishes may be straight, chamfered (slightly angled) or tumbled style where the paving is designed to look more rounded, aged or antiqued.
Manmade / Concrete Colours:
The colours of concrete paving can range from warm earthy tones to cool shades of grey, with a variety of textures and patterns available. Concrete paving can be dyed or stamped to mimic the look of natural stone, brick, or other materials, allowing for a custom and unique look. Concrete paving has dye within the concrete mix to colour the paving and will often fade over time, especially if cleaned regularly with chemical cleaners or pressure washers. The premium paving products tend to stay true to colour for longer than more economically priced concrete paving as they often include naturally coloured aggregates within the surface of the stone which will not fade in the same way as pigment dyed paving. When concrete is described as a 'natural' colour, especially seen in block paving products, this means the paving is the colour of the natural aggregates used to make up the stone such as sand and cement and as such, may vary between production cycles.
Concrete Characteristics:
Concrete products are manufactured from naturally occurring aggregates, cement and binders, all of which are subject to colour and texture variation. Variation may occur between batches of the same stone. Sizes quoted are nominal and some manufacturing tolerances will occur. Some manufacturers include the pointing allowance in the individual slab sizes whereas others include the pointing allowance in the overall pack coverage. The product images shown are as accurate as photographic processes allow and may appear differently in accordance with lighting conditions and screen calibration in addition to the natural variation occurring between batches. Images may not be a true representation of a particular product size, use or laying pattern. Descriptions provided offer a combination of the manufacturer's and our own opinion of the product's features.
