How long does delivery take?
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With most orders of paving, stone, composts, bark and rubber, delivery takes around 2-4 working days, based upon your order being placed before lunchtime on a working day. We also offer Next Day delivery, prebooked day and Saturday options on many products, so check on the product for details.
Turf and sedum arrive the day after harvesting, so let us know when you need it and we will arrange to have the goods cut and delivered overnight to ensure they stay fresh. Garden buildings and structures range from around 7-30 working days.
All products on our website show an indicative delivery schedule, so it's best to refer to this for more product specific information.
How will I know when my goods will arrive?
Unless you have already opted for a premium delivery on a specified day, we will make every effort to prebook all orders for large items with you once they reach your local delivery depot. You will only hear from the delivery company once your goods have travelled through the delivery network to arrive with the depot closest to you and this may take a couple of days following the day you placed your order.
Do not worry if you don't hear anything for a few days as the delivery day is usually only booked once the local depot to you commences scheduling.
Will I know the exact time of delivery?
Our trusted hauliers will usually deliver anytime between 8am and 6pm on your chosen delivery day. Some of our hauliers provide tracking, however some of them do not, so unfortunately, we can never guarantee an exact time.
If you prefer, there is always the option to upgrade your delivery to an AM service, for an additional charge if this is more convenient for you.
For more information on delivery, please refer to our delivery page
