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General Questions

What are the white, dusty marks/ scuffs on the surface of my new paving?

The white marks are known as efflorescence and are formed as a result of a chemical reaction between cement and water which migrates to the surface of the stone and then reacts with carbon dioxide in the atmosphere to create calcium carbonate deposits...

Can I use regular paving slabs on a driveway?

Using larger slabs on a driveway is increasing in popularity and looks great, however it's important not to just use patio paving for this purpose as in most cases it will not be suitable. There is a wide choice of options in larger paving slabs available...

Could my paving / natural stone colours vary from your website images?

The majority of natural stone products vary in colour and texture and each individual piece will have distinct markings and characteristics that make each piece of stone unique. This is perfectly normal and forms part of the beauty of natural stone. ...

Can I get samples?

Yes - we can provide samples with most products and these are available on our website for ordering. Some are free of charge and others attract a small fee depending on brand. Please note samples are usually either a small paving slab or a section of...

I only require a small quantity, do you only offer full packs of paving?

With some brands of paving we only offer full packs, but with other brands, we can split packs down and offer part packs. As a guide, we can usually create split, bespoke packs with Natural Paving, Talasey, Global Stone, Ketley Brick, Marshalls &amp...

I'm looking to buy a large quantity, do you offer bulk discounts?

If you have a larger order to place, for example, around 10 or more packs of paving, then it's always worth contacting us for a bespoke quotation as we may be able to make a saving for you on the total price of your goods in addition to looking into ...

How does your Pavepoints scheme work?

Paving Superstore's loyalty points scheme, PavePoints helps you save while you spend. For every £100 you spend on products, we award you one point towards future purchases with us. As paving purchases are often high-value transactions, this means it ...

Do you offer a clearance / take back service for the pallets and crates once I have finished with them?

We do not accept the crates and pallets back, however we have a blog that has some useful ideas on how to repurpose your pallet and give back to the environment at the same time:   https://www.pavingsuperstore.co.uk/advice-and-guides/post/how-...

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