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Pre Purchase Questions

You highlight the 'brands' of paving you sell and CE or UKCA marking - why is this important?

What’s Different about Paving Sold through Paving Superstore in Comparison to Other Websites? In summary, it's all about product quality and your guarantee that it will last. All paving products sold by Paving Superstore are tested and conform to ...

Are your products ethically sourced?

We only offer major brands of paving and these manufacturers all belong to the ETI (Ethical Trading Initiative) or equivalent programs. This ensures that: Employment is freely chosen Child labour will not be used Discrimination shall not be practised...

Are all products on your website currently available for purchase?

We do our best to keep stock information on our website as accurate and up to date as possible and when an item is not immediately available, we offer you the option of pre-ordering enabling you to take your place in a queue for the next batch of the...

I would like to order some turf / sedum matting - how can I be sure it will be fresh when it arrives?

We ship our turf and sedum overnight for a next day delivery. We do not arrange to have the goods harvested until the day prior to delivery. Turf and sedum are living products and should be laid out within 2 hours of delivery onto a suitable surface. ...

Do you install garden buildings?

We do offer an installation service on many of our garden building products and this is shown on the product page. If not specified, all buildings and timber items require construction on site and will often need minor cutting to materials to complete...

I like the product photos on your website, but will the goods differ much when they arrive?

We mainly use photographs from the brochures of our leading brand products and these provide a good representation of the products we sell, however lighting conditions and reprographic limitations may affect the appearance of the goods or your perception...

I'm not sure I like colour variation, am I better choosing manmade paving?

It's true that natural stone paving products will generally have more colour variation than manmade paving products and this is often the beauty highly sought after when buying a natural stone paving material. Some types of natural stone paving, for ...

Can I use regular paving slabs on a driveway?

Using larger slabs on a driveway is increasing in popularity and looks great, however it's important not to just use patio paving for this purpose as in most cases it will not be suitable. There is a wide choice of options in larger paving slabs available...

Could my paving / natural stone colours vary from your website images?

The majority of natural stone products vary in colour and texture and each individual piece will have distinct markings and characteristics that make each piece of stone unique. This is perfectly normal and forms part of the beauty of natural stone. ...

Can I get samples?

Yes - we can provide samples with most products and these are available on our website for ordering. Some are free of charge and others attract a small fee depending on brand. Please note samples are usually either a small paving slab or a section of...

I only require a small quantity, do you only offer full packs of paving?

With some brands of paving we only offer full packs, but with other brands, we can split packs down and offer part packs. As a guide, we can usually create split, bespoke packs with Natural Paving, Talasey, Global Stone, Ketley Brick, Marshalls &amp...

I'm looking to buy a large quantity, do you offer bulk discounts?

If you have a larger order to place, for example, around 10 or more packs of paving, then it's always worth contacting us for a bespoke quotation as we may be able to make a saving for you on the total price of your goods in addition to looking into ...

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