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Delivery

Will all goods arrive together?

In most cases, all large goods produced by the same company/ brand will arrive as one delivery and goods from different companies will arrive separately. Sometimes if you order a full pack and a split pack, these may arrive separately as the split pack...

Can you deliver to my driveway or garden?

Unless quoted otherwise, we usually offer a kerbside delivery as standard for all large and bulky items and include a tail lift offload for palletised goods such as paving or decorative stone. This means your goods will usually be left on the kerb at...

How do I open the packs of paving that have been delivered?

When the packs of paving are delivered, natural stone will be stacked vertically on edge within the crate. Open the crates from the top and NOT the sides. Remove the goods evenly from the centre of the pack to ensure the weight remains distributed across...

Do I have to pay extra for delivery?

In the majority of cases, delivery costs are already included in the prices you pay, so there are no additional hidden extras. The yellow zone shows the areas where delivery is already included in the prices shown on our website.  Yellow Delivery...

How long does delivery take?

With most orders of paving, stone, composts, bark and rubber, delivery takes around 2-4 working days, based upon your order being placed before lunchtime on a working day. We also offer Next Day delivery, prebooked day and Saturday options on many...

Do you offer Express and Saturday deliveries?

Yes! We offer several different delivery options on most of our products to suit even the tightest of schedules! Please find below the various options, their prices and the cut-off times for ordering:   Next day delivery £20.00 per...

What size of lorry is used for delivery?

Our standard delivery service for bulky items usually uses 18 tonne vehicles – about the size of a large removal lorry. The dimensions of the vehicle are approximately: L10m x W2.8m x H3.6m. If this is too large, let us know at the time of ...

Must I be home to receive delivery?

Do I need to be in? We do advise that you or a representative are on site upon arrival of delivery just in case the driver experiences any difficulties finding or accessing your property. This way the problem can quickly be resolved at the time instead...

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