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Product Questions

Some natural stone seems quite thin, is it strong enough to use outside?

Due to natural stone and porcelain paving's high flexural and compressive strength, especially when compared to concrete paving, it is not necessary for it to be as thick as concrete stone to benefit from the same or greater strength. It is quite safe...

Can I butt-joint any paving product with sawn edges?

Most natural stone paving products with sawn / straight cut edges may be laid with minimal joints, however it will always be necessary to have a small gap of a minimum of 5-10mm between the paving slabs to make allowances for slight size variations between...

I like the product photos on your website, but will the goods differ much when they arrive?

We mainly use photographs from the brochures of our leading brand products and these provide a good representation of the products we sell, however lighting conditions and reprographic limitations may affect the appearance of the goods or your perception...

What do I need to know about natural stone paving?

Natural stone cannot be beaten with its beautiful colours and characteristics that only nature can create. The finished effect of the completed project is stunning, however if you examine each piece of stone at close range, you will see what may be perceived...

Will decorative aggregative vary from the picture?

With any natural product, expect to see colour variations between batches and even slight variations from our photos as the material will differ each time it is quarried. Similarly, natural stone can contain broken or misshapen pieces, however it's important...

I'm concerned with the timber quality of my log cabin/ shed/ timber building or structure, what should I do?

Wood is a natural material used in a wide range of construction projects and is known for its sturdiness, elasticity, noise reduction qualities and overall aesthetic appeal as a result of its natural characteristics. It will also swell, shrink and crack...

I'm not sure I like colour variation, am I better choosing manmade paving?

It's true that natural stone paving products will generally have more colour variation than manmade paving products and this is often the beauty highly sought after when buying a natural stone paving material. Some types of natural stone paving, for ...

The natural stone paving I've had delivered has tapered edges - which way should I lay it?

Many natural stone paving products have tapered edges. Always lay the stone with the smaller face downward. Although at first glance, it may appear that the tapering allows for a jointing gap, this is not the case at all and the joints would be far too...

What are the white, dusty marks/ scuffs on the surface of my new paving?

The white marks are known as efflorescence and are formed as a result of a chemical reaction between cement and water which migrates to the surface of the stone and then reacts with carbon dioxide in the atmosphere to create calcium carbonate deposits...

Can I use regular paving slabs on a driveway?

Using larger slabs on a driveway is increasing in popularity and looks great, however it's important not to just use patio paving for this purpose as in most cases it will not be suitable. There is a wide choice of options in larger paving slabs available...

Could my paving / natural stone colours vary from your website images?

The majority of natural stone products vary in colour and texture and each individual piece will have distinct markings and characteristics that make each piece of stone unique. This is perfectly normal and forms part of the beauty of natural stone. ...

Can I seal my new paving?

It is fine to seal your new natural stone or concrete paving (porcelain does not need sealing) straight after laying the paving if you use an impregnator sealer such as the Pavetuf range available on our website. Impregnator sealers are water-based and...

Can I get samples?

Yes - we can provide samples with most products and these are available on our website for ordering. Some are free of charge and others attract a small fee depending on brand. Please note samples are usually either a small paving slab or a section of...

I only require a small quantity, do you only offer full packs of paving?

With some brands of paving we only offer full packs, but with other brands, we can split packs down and offer part packs. As a guide, we can usually create split, bespoke packs with Natural Paving, Talasey, Global Stone, Ketley Brick, Marshalls &amp...

What are the dust and scuff marks on the surface of my new paving?

When natural stone is quarried around the world, it is extracted from the rock face and cut to size using large industrial saws and then, often finished by hand. The quarries are dusty, dry environments and the paving is usually not washed prior to shipping...

What's the difference between calibrated and variable thickness paving stone?

Calibrated and variable thickness paving stone will both look the same on the surface - the difference is what happens on the underneath of the stone.    With calibrated stone, it is cut to an even thickness, often with a corrugated or partly...

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