What happens if part of my order is broken on delivery?
If you find breakages upon delivery then we kindly ask that you notify our customer services and send through photographs of the damage immediately and in any case within a maximum of 7 days from delivery.
We do also kindly request that the damaged slabs are kept hold of, as they may need to be collected for insurance purposes.
Unfortunately, once the goods have been used, we are unable to take responsibility for any breakages. So please do check the goods thoroughly prior to use for any faults.