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What happens if part of my order is broken on delivery?

System Administrator posted this on 18 Mar 2019

If you find breakages upon delivery then we kindly ask that you notify our customer services and send through photographs of the damage within 7 days from delivery.

We do also kindly request that the damaged slabs are kept hold of, as they may need to be collected for insurance purposes.

Unfortunately, once the goods have been used, we are unable to take responsibility for any breakages. So please do check the goods thoroughly prior to use for any faults.